Terms and Conditions
Terms of use for the Voxfarm website and services
This contract regulates the use of the Voxfarm Srl (hereinafter also just Voxfarm) website by the user.
To know the rights and methods of use related to the content, free from rights and not subject to restrictions, present on the website www.voxfarm.com, please read the license agreement for the use of content present on the site.
This website is owned by Voxfarm, which is its manager.
Voxfarm allows the user to access and use the website on the condition that the latter accepts these Terms of Use.
By accessing or using the website www.voxfarm.com, the user unconditionally accepts these Terms of Use. If the user does not intend to accept and/or comply with these Terms of Use, they must not access or use the Site.
Voxfarm has the right to modify and update the Terms of Use at any time and without notice. The user, therefore, is required to periodically consult the Terms of Use communicated on the website. The continued access and use of the site by the user constitutes acceptance of such change.
USE OF THE SITE
This website and its contents are intended for customers and potential users of the services offered by Voxfarm.
The user is prohibited from using the site or the contents for purposes not related to the services offered by Voxfarm. The user is prohibited, among other things, from: (i) reproducing, downloading, copying or transmitting, in whole or in part, in any form or by any means, the site or its contents without or in violation of a written license or contract entered into with Voxfarm; (ii) using data retrieval technologies, robots or similar methods for the collection or extraction of data; (iii) manipulating or displaying the site or contents in another way using framing navigation technologies or similar; (iv) registering, subscribing, unsubscribing or attempting to register, subscribe or unsubscribe third parties for any Voxfarm product or service if not expressly authorized; (v) using the site or the contents for purposes other than those for which they were created, as established at the sole discretion of Voxfarm; (vi) using the site or its contents for purposes and/or aims contrary to applicable laws and regulations and/or to commit acts, such as defamation, abuse, harassment, stalking, threats, etc., that violate the legal rights (including privacy rights) of others; (vii) any operation contrary to the legal system and likely to cause damage to Voxfarm and/or third parties.
Voxfarm reserves the right to block any such activity.
The user must not interfere with security or otherwise abuse the website or any system resource, service or network connected to or accessible through this website. The use of the website is allowed exclusively in strict compliance with and within the limits imposed by law.
The user must refrain from seeking unauthorized access to any part or functionality of the Site, or to other systems or networks connected to the Site, as well as to the services offered on or through the Site, by means of hacking, password interception or any other illegal means and/or not allowed by Voxfarm.
It is forbidden to analyze, examine or test the vulnerability of the Site or any network connected to it, as well as to violate its security or authentication measures.
It is not permitted to track or attempt to track the origin of information relating to any user or visitor to the Site. It is also prohibited to exploit the Site or the services and information made available or offered through it in order to reveal any information relating to third parties, including, without limitation, personal identification data.
The user agrees to refrain from taking actions that cause an unreasonable or disproportionate workload on the Site's infrastructure or Voxfarm's systems and networks, or on systems and networks connected to the Site.
The user agrees not to use any type of device, software or routine to interfere or attempt to interfere with the proper functioning of the Site or any transaction conducted on it, as well as with the use of the Site by third parties.
It is prohibited to counterfeit headers or otherwise manipulate identifiers of messages or transmissions sent on or through the Site or any service offered on or through the Site in order to disguise their origin. It is forbidden to pretend to be or represent other people as well as impersonate other individuals or entities.
The user agrees not to use the Site or related content for activities prohibited by law or by these Terms of Use, and to refrain from soliciting the carrying out of any illegal activity or in violation of the rights of Voxfarm or third parties.
INTELLECTUAL PROPERTY
All material on the website is the property of Voxfarm and its licensors and is subject to protection under intellectual property laws, including laws relating to copyright, trademarks, registered names, internet domain names and other similar rights.
Except where the user has entered into a specific agreement with Voxfarm, governing the use of material on the site, any other use of said material is prohibited without the written consent of Voxfarm.
The material made accessible by Voxfarm may be used and copied by the user only for their own, non-commercial purposes, it being understood that it must not be modified and that it must be used in compliance with copyright and without alteration of other information protecting intellectual property. The user does not have the right to create derivative works or to exploit the material in any way except as expressly permitted by Voxfarm.
TRADEMARKS
Voxfarm and any other product or service name or slogan contained on the Site are trademarks of Voxfarm and/or its suppliers or licensors and may not be copied, imitated or used, in whole or in part, without the prior written consent of Voxfarm and/or the trademark owner. The user is not authorized to use metatags or any other type of "hidden text" that contains "Voxfarm" or any other trademark or name of a Voxfarm product or service without the prior written consent of Voxfarm.
Furthermore, the appearance of the Site, including all page titles, custom graphics, button icons and scripts, audio files, are a service mark, trademark and/or trade image of Voxfarm and may not be copied, imitated or used, in whole or in part, without the prior written consent of the company.
The other names of goods and products, as well as the company names mentioned on the Site, even if representing trademarks, registered or not, are the exclusive property of their respective owners. The reference to products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, approval or recommendation of them by the Company.
PRIVACY
Voxfarm is committed to respecting the privacy of personal data of the people with whom it interacts. We have prepared a privacy commitment on the site, containing a description of our privacy policies and practices and how we collect, use and communicate personal information of those who visit our site.
For more specific information regarding the processing of personal data and legislation on the protection of personal data, please refer to the PRIVACY POLICY of the site, to be understood as fully known by the user.
Furthermore, by using the Site, the user acknowledges and accepts that transmissions via the Internet are never completely confidential or secure. The user acknowledges that any data or message sent to the Site could be read or intercepted by third parties.
LINKS TO OTHER SITES
The Site may contain links to independent third-party websites.
Linked Sites are provided solely as a courtesy to visitors. Linked Sites are outside Voxfarm's control and Voxfarm is not responsible for their content, including materials and information published on them, nor does it recommend them in any way.
The user must independently evaluate whether and how to interact with the Linked Sites in compliance with applicable regulations, as well as the terms of use provided for individual sites.
WEBSITE CURRENCY
Voxfarm periodically updates the information contained on the site. In any case, Voxfarm cannot guarantee, nor accept responsibility in relation to accuracy, timeliness or completeness of the information contained on the website. Voxfarm may review, supplement or delete information, services and/or other resources contained on the website and reserves the right to make such changes without notice to past, present and future visitors. The user, therefore, agrees to periodically check for any changes and/or additions to the site and its terms of use.
INTERNET SOFTWARE OR COMPUTER VIRUSES
All information and/or contents of this site may be incomplete and/or inaccurate due to technical difficulties in the network. Similarly, internet software or transmission problems could give rise to inaccurate or incomplete copies of the information contained on this website. From this website it may also happen that computer viruses or other destructive programs are inadvertently downloaded.
Voxfarm cannot be held responsible for software, computer viruses or other harmful or destructive files or programs capable of infecting or otherwise affecting the use of the user's computer system or other properties, attributable to the access, use or browsing of this website or to the downloading of material of any kind from this website by the user.
Voxfarm therefore recommends installing adequate antivirus software or other protection software, as well as taking care of its periodic updating, in order to prevent any damage to its computer systems.
LIMITATIONS AND EXCLUSION OF LIABILITY
This site and the material are provided "as is", that is, in the state of fact and law in which they are found, without representations, warranties or conditions of any kind, express or implied, including, without limitation, representations, warranties or conditions of merchantability or fitness for a particular purpose. Voxfarm does not declare, nor guarantee that the site or the material satisfy the user's needs or that their use is uninterrupted or error-free.
Voxfarm does not guarantee that the site or its contents, services or functionalities are error-free or continuously available, nor that any defects will be corrected or that the use of the site by the user will result in specific results. The site and its contents are provided "as is" and as available. All information provided on the site is subject to change without notice. Voxfarm cannot guarantee that any documents or other data downloaded from the site will be free from viruses or contaminations or destructive characteristics.
Voxfarm excludes any express or implied warranty, including, but not limited to, warranties of accuracy, non-infringement, merchantability and fitness for a specific purpose.
Voxfarm disclaims any responsibility for acts, omissions or behaviors of third parties connected to or related to the use of the site and/or any Voxfarm service. Therefore, no charge and/or responsibility can be attributed to Voxfarm for any damage suffered by the user as a result of third party behavior.
The user assumes full responsibility for the use of the site and linked sites. In the event that the user is not satisfied with the site or its contents, they will have as their sole remedy the cessation of the use of the site or its contents. Therefore, any claim and/or reason against Voxfarm is excluded.
The aforementioned limitation of liability applies to any possible damages, liabilities and injuries deriving from malfunction, error, omission, interruption, cancellation, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction or unauthorized access, alteration or use, whether caused by breach, fault, negligence or other cause.
Voxfarm reserves the right to take the following actions at any time and without any notice: (1) modify, suspend or interrupt the functionality or access to the site or parts of it, for any reason; (2) modify and/or change the site or parts of it and any possible rule or condition relating to the site; (3) interrupt the functionality of the site or parts of it if this becomes necessary to perform ordinary or extraordinary maintenance operations, correct errors or make other changes.
The user assumes all responsibility and all risks deriving from the use of the site and the material, including, without limitation, all information contained therein.
In no event shall Voxfarm, its officers, employees, partners, partners or agents be liable for compensation for incidental, indirect, exemplary, consequential or any other type of damages (including loss of use, profits or business information, or any other monetary loss), arising from claims, loss, damages, actions, causes or other proceedings whether or not they originate from these terms of use, including, without any limitation, or related in any way to the use of the site, the material or parts of them or from any right guaranteed to the user based on said agreement, even if we have been warned of the possibility of such damages, whether the action is based on contract, tort (including negligence), violation of intellectual property rights or otherwise.
COMPENSATION AND INDEMNITY
The user undertakes to indemnify and hold Voxfarm harmless in the event of actions and/or claims of liability by third-party users of the site, arising from and/or connected to the violation of these terms of use.
PROCEDURE TO FOLLOW FOR CLAIMS OF VIOLATIONS
Voxfarm respects the copyright of third parties and asks all users to do the same.
If the user believes that their work has been copied in such a way as to constitute a copyright infringement or if the user's intellectual property rights have otherwise been violated, they are asked to notify Voxfarm of such violation with a written communication to be addressed to the email address info[at]voxfarm.com, providing all the necessary information, including a specific declaration containing precise indications regarding the aforementioned violation.
COMMUNICATIONS
The user is invited to communicate with Voxfarm by email at the email address info[at]voxfarm.com. However, the user acknowledges and accepts that the internet is not completely secure. Indeed, communications can be lost, intercepted or altered. Voxfarm, therefore, is not responsible for damages resulting from communications to and from this website. Regarding any information provided to us via the website or via email, the user agrees that:
- Voxfarm has no obligations regarding said information;
- the information is not confidential;
- Voxfarm has the right to use, publish, distribute or copy the information and to use any idea, concept or know-how contained therein for any purpose and without compensation, and
- the information is reliable and its publication does not violate the legal rights of others.
APPLICABLE LAW AND COMPETENT COURT
These terms of use are governed by Italian law. The Court of Rome will have exclusive jurisdiction to decide any dispute concerning the validity, interpretation and execution of these Terms of Use of the website, even in derogation of the general criteria of jurisdiction. The use of the services provided by Voxfarm through this website is not authorized in jurisdictions that do not recognize the validity of all provisions issued through the current terms of use, including, without limitation, this article.
VIOLATION OF TERMS OF USE
Voxfarm may disclose information relating to the user (including their identity) if such disclosure becomes necessary in relation to any investigations or complaints regarding the use of the Site by the user, or to identify, contact or take legal action against people who may harm or interfere with (intentionally or not) the rights and property rights of Voxfarm or of visitors or users of the Site.
Voxfarm reserves the right to disclose at any time any information that is necessary to comply with laws, regulations, legal processes. Voxfarm may also disclose user information in the event that current law requires or permits such disclosure, including the exchange of information with other companies and organizations for fraud protection purposes.
Voxfarm may keep any transmission or communication between the user and Voxfarm through the Site or any service offered on or through the Site, and may also disclose such data if required by law or in the event that conservation or disclosure is reasonably necessary for legal purposes and/or for the protection of property rights and/or for the personal safety of Voxfarm, its employees, users or visitors of the Site, as well as in order to protect its own reasons and/or those of third parties who may be harmed by failure to comply with these terms of use.
Voxfarm reserves the right to deny access to the Site and/or to block future access to the Site at its sole discretion and without any notice in case of violation of these Terms of Use or other contracts or guidelines that may be associated with the use of the Site.
Any violation of these Terms of Use could cause Voxfarm compensable damage which Voxfarm reserves the right to request through appropriate legal action.
In the event that Voxfarm takes legal action against the user as a result of the violation of these Terms of Use, Voxfarm will have the right to request payment of legal fees and costs related to such action, in addition to any other legal remedy.
Voxfarm has no responsibility towards the user or third parties for the consequences deriving from the interruption of access to the Site following violation of these Terms of Use.
REFERENCES
If the user has doubts regarding the website or these Terms of Use, they can contact Voxfarm at the email address info[at]voxfarm.com or by phone at 800 144 702.
GENERAL CONDITIONS OF THE SUPPLY CONTRACT
OBJECT
These general contract conditions have as their object the supply, by Voxfarm Srl (Voxfarm), of speakerage, dubbing and/or sound recording services of professional voices, as well as any other type of service offered by Voxfarm as illustrated on the website www.voxfarm.com.
These conditions apply to any request for service offered by Voxfarm by the Customer.
REQUESTS FOR QUOTES
The user who wishes to receive quotes for the services provided by Voxfarm, can request them free of charge and without obligation through the forms specially prepared by Voxfarm on its website, as well as through a formal request made via e-mail or through the other contacts present on the same site.
In order to allow the provision of the requested service suited to the Customer's needs, the latter undertakes to indicate to Voxfarm all the details and/or information necessary in order to allow the correct realization of the requested work.
In the preparation of the aforementioned quotes, Voxfarm will indicate costs that are not to be considered binding and which, on the contrary, may be subject to variations if they are related to projects for which the same Customer has provided texts and/or any other type of material different from the definitive one, as well as in the case in which they have not provided any type of information useful for the correct realization of the service, among which, by way of example, but not limited to, those relating to (i) urgency regarding delivery times, (ii) the number of special words, (iii) information relating to particular interpretation needs (dubbing, timing, etc.), as well as in relation to (iv) particular file editing needs (segmentation, saving, etc.) and the planned distribution (TV, radio, internet or other).
In the aforementioned cases, Voxfarm therefore has the possibility to cancel the quote possibly provided as well as to supplement it with consequent communication to the Customer. If the latter accepts the aforementioned modification and/or integration, the realization of the requested service will follow.
In the absence of explicit provisions, the quotes prepared by Voxfarm are valid for 30 days starting from the date on which it is communicated to the Customer.
ORDERS
The Customer who intends to proceed to order the services offered by Voxfarm has two possibilities to complete the purchase:
- Online purchase: in this case the Customer must fill in the electronic form whose references are provided in detail in the quote. After selecting the item that can be purchased online, the Customer will follow the step-by-step procedure inserting all the requested information (text to read, reading notes, requested audio format, requested usage license). The system will automatically provide a real-time quote offering the possibility to complete the purchase directly online with Credit Card, PayPal or other similar services.
- Purchase via personalized quote: in this case the Customer will come into contact with a Voxfarm operator and based on the information provided will receive an ad hoc quote. In this case it will be possible to pay by Bank Transfer, Credit Card or PayPal. The payment
Each order must be accompanied by all the information and reference material necessary for the proper performance of the requested service (e.g. any glossaries or specific technical terminology, any videos, audio file format, target audience for which the text is intended, country of destination, etc.). If the Customer has not informed Voxfarm about relevant aspects of the service, they will have no title to request discounts or compensation for any shortcomings resulting from such omissions.
The processing of projects requested by the Customer will take place following the receipt of payment of the amounts due by the Customer.
PAYMENT METHODS AND TERMS
Following the order, Voxfarm proceeds to issue the relative invoice to the Customer after receiving the bank credit.
Payments are always to be understood as in advance of the order unless otherwise agreed with Voxfarm.
In case of non-payment, the Customer is required to pay the legal interest and all other costs of debt collection, including the administrative expenses incurred by Voxfarm, as well as the costs and/or commissions for the agency and/or professionals appointed for debt recovery.
MODIFICATION OR CANCELLATION OF AN ORDER
If the Customer modifies the order after its confirmation, Voxfarm reserves the right to modify its price and delivery date in turn.
Any modification must be communicated by the Customer in writing to Voxfarm and accepted by the latter in writing.
In case of cancellation of an order by the Customer, the work already carried out will be invoiced at 100% and delivered to the Customer. In this case, Voxfarm will have the right to retain the amounts received.
For the possible remaining part of the work, not yet carried out, Voxfarm may decide whether to apply a discount or invoice the entire agreed amount.
CUSTOMER OBLIGATIONS
With the confirmation of the order, the Customer is required to provide Voxfarm with all possible information necessary for the type of service chosen in order to allow the optimal and rapid execution of the work. In particular, the texts must be correct and easily readable, the notes clear and exhaustive on the reading style that is desired to be adopted, any audio/video reference files, notes on timing, reference pronunciations for special words and any other type of relevant information.
Voxfarm is not responsible in any way towards the Customer in the event that the latter has provided incorrect, illegible and/or difficult to understand material.
EXECUTION AND DELIVERY OF WORK
Voxfarm undertakes to create and deliver to the Customer the requested recordings within 5 working days following the receipt of payment, unless otherwise agreed. The files containing the requested work will be transmitted to the Customer via a simple link to our distribution platform received via e-mail or similar file sharing services.
In the event that Voxfarm is unable to respect the agreed delivery terms, it will promptly inform the Customer and agree with the latter on new delivery terms. In no case can Voxfarm be held responsible for delays deriving from force majeure or in any case from circumstances not attributable to it, including, but not limited to, the malfunction of fax, e-mail and other postal or terrestrial means, not directly controlled by Voxfarm.
PERFORMANCE OF THE SERVICE
For the execution of the order, Voxfarm is authorized to employ collaborators, competent third parties and freelancers at its full and unquestionable discretion.
It is forbidden for the Customer to request professional services directly from Voxfarm employees/collaborators and/or voice actors without the prior authorization of the latter.
Without the aforementioned explicit authorization from Voxfarm, the Customer is in no case authorized to contact Voxfarm employees/collaborators and/or voice actors, neither in the context of this assignment, nor for subsequent assignments, in the period of 12 months from the last order given to Voxfarm.
SUSPENSION OF RECORDING SERVICES
If, in the texts and/or materials provided by the Customer there are errors, discrepancies and/or any type of inaccuracy such as to make a correct execution of the requested service impossible, the same order is placed on standby. Subsequently, the Customer is invited to resubmit the material properly checked and corrected.
In cases where failure to meet delivery deadlines is derived from errors, inaccuracies, delays and/or omissions on the part of the Customer, Voxfarm cannot be held responsible in any way.
SUITABILITY OF THE MATERIAL PROVIDED
Voxfarm undertakes to keep confidential all documents and information received from the Customer, as well as any information of which it has become aware in the context of carrying out the assignment, unless otherwise indicated by the Customer.
COMPLAINTS
Any complaint concerning the services rendered must be forwarded to Voxfarm no later than 8 working days following delivery.
In the complaint, the arguments must be punctual and detailed. Complaints with general or non-specific censures and grievances will not be considered.
The presentation of a complaint will not, however, relieve the Customer from the obligation to pay.
If the Customer, once the terms mentioned above have expired, has not presented any complaint, the delivered assignment will be considered as fully accepted.
Any complaint presented at a later date will not be taken into consideration by Voxfarm.
Any errors in the execution of the service must be expressly highlighted by the Customer and, in the event that Voxfarm deems, at its discretion, that the complaint is well-founded, it will proceed to correct the work.
Voxfarm cannot be held responsible for errors caused by the possible ambiguous or erroneous drafting of the starting text presented by the Customer. The Customer will be responsible for any consequence caused by incorrect terminology in the starting text or in the instructions given, as well as any possible omission of any type of information relevant to the correct execution of the service requested by the Customer.
NEW RECORDING
In the event that the Customer finds in the recordings as well as in the other services rendered errors or imperfections compared to what was requested, and, in the event that Voxfarm deems, at its discretion, that the recording is actually different from the Customer's requests, Voxfarm undertakes to eliminate the imperfections found.
The existence of such errors and/or imperfections will be evaluated in relation to the indications provided in advance by the Customer. On the contrary, if the error and/or imperfection is attributable to changes in the text subsequent to the order confirmation as well as deriving from subsequent reading indications different from those provided at the time of the order, the new recording will have a cost proportional to the consistency of the service to be performed again. The possible cost of the new registration is in any case not less than € 200.00 + VAT.
Requests for a new recording must in any case be presented no later than 8 working days from the delivery of the recording accompanied by the specific indication of the error and/or imperfection found.
CUSTOMER OBLIGATIONS
The Customer at the time of the order views and accepts to use the service provided by Voxfarm only and exclusively for the purposes indicated on the site, as well as in accordance with the distribution and uses allowed by the relative license purchased.
In particular, at the time of purchase of a specific license (which differ based on the use and purpose for which the Customer intends to use it), the Customer is aware that they can use the aforementioned license only for the uses and purposes indicated. These purposes are specified in detail on the site and must be considered absolutely binding for the Customer. From the choice of a specific license, in fact, also depends the price of the service rendered. The Customer therefore unconditionally undertakes to respect the aforementioned purposes and/or use of the services rendered in accordance with the relative licenses purchased.
If the Customer makes improper use of the services rendered by Voxfarm, or disseminates - in cases where this is not permitted based on the license purchased - the same without explicit written authorization from Voxfarm, the latter, in addition to not being able to be held responsible in any way for direct or indirect damages also to third parties, reserves the right to request compensation for all damages and/or prejudices caused by the Customer following the aforementioned improper use.
In the event that the Customer does not correspond in whole or in part to the agreed rights for the use of the services rendered by Voxfarm, the Customer cannot in any way and for any purpose use the aforementioned services rendered, not even for exclusively personal use.
RESPONSIBILITY AND INDEMNITY
Voxfarm and its suppliers, collaborators and/or employees do not recognize any guarantee or condition relating to the services offered, including all implicit guarantees and conditions of merchantability and/or suitability for a particular purpose. In no event shall Voxfarm and its suppliers, collaborators and/or employees be liable for indirect or consequential damages or for other damages of any kind resulting from loss of right of use, loss of information or lost profits, whether they result from the fulfillment of the contract, from negligence or from other harmful actions, deriving from or in any way connected to the services of Voxfarm itself. Any data sent by the Customer that will be infected by viruses and/or any form of threat to computer security will be immediately quarantined and in any case cannot be processed. For this reason, the Customer is obliged to verify that the data is free of computer viruses and/or any form of computer threat before sending them to Voxfarm, otherwise the latter reserves the right to cancel the order, in whole or in part.
TERMINATION OF CONTRACT
Voxfarm reserves the right to cancel the agreement totally or partially or to suspend it without being liable for any type of compensation in the event that the Customer does not fulfill their obligations, as well as in the event of bankruptcy, moratorium or liquidation or other insolvency proceedings of the Customer. In the event that Voxfarm cannot fulfill its obligations for reasons of force majeure, independent of its will, it may postpone or terminate the agreement without having the obligation of any compensation. Causes of force majeure include, but are not limited to, fire, accident, strike, riots, war, transport problems and measures adopted by the authorities.
MODIFICATION OF GENERAL CONDITIONS
Voxfarm reserves the right to modify these general conditions of the supply contract at any time and without notice. Voxfarm will keep the updated general conditions of supply accessible to the Customer through this web page. Each new version of the general conditions of supply will cancel and replace the previous versions.
COMPETENT COURT AND APPLICABLE LAW
The services provided by Voxfarm are subject to Italian law. The Court of Rome will have exclusive jurisdiction to decide any dispute concerning the validity, interpretation and execution of these General Conditions, even in derogation of the general criteria of jurisdiction.
PROCESSING OF PERSONAL DATA
The Customer is aware that their personal data will be stored in Voxfarm's archives and will be used exclusively for administrative purposes or for sending commercial communications in relation to the services rendered by Voxfarm itself. In this regard, the Customer authorizes Voxfarm to send commercial communications using the contacts provided by the Customer.
For more specific information regarding the processing of personal data and legislation on the protection of personal data, please refer to the PRIVACY POLICY of the site, to be understood as fully known by the user.